Market Research and Consulting on Communications Convergence

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Blair Pleasant
President & Principal Analyst
COMMfusion LLC
1510 Misty Cloud Place
Santa Rosa, CA 95409
(707) 538-4368

Blair Pleasant

New Market Update on Unified Messaging

COMMfusion LLC’s Evaluating Unified Messaging Solutions 2008 helps companies evaluate the various enterprise UM product offerings available today. This market report provides an evaluation of vendor positioning based on “completeness of solution” and “ability to lead market,” focusing solely on unified messaging products and offerings.

Evaluating Unified Messaging Solutions 2008 provides critical insights and recommendations for companies considering moving to unified messaging, and looks at key issues companies need to consider when implementing UM solutions. Profiles of 17 of the leading UM vendors are presented, along with a vendor product matrix, identifying features and capabilities for their most recent UM offerings.

For more information on this research or to purchase this study, the report price is $995, contact bpleasant@commfusion.com.  

COMMfusion LLC releases New Market Study: “Unified Communications 2007-2012

COMMfusion LLC and UCStrategies.com are pleased to announce the publication of a new market study, “Unified Communications 2007-2012.” Filled with the most up-to-date information on unified communications - the market, the players, the challenges, and the future, this report is a must-have for vendors, enterprise organizations, resellers, system integrators, and anyone interested in UC.

Click here to download the Executive Summary and Table of Contents. To find out more or to purchase the report for $3,495, contact Blair Pleasant at bpleasant@commfusion.com 2007-2012 UC Market Survey Executive Summary and Table of Contents (pdf)

UC End User Productivity Study

In the second quarter of 2008, Blair Pleasant and Nancy Jamison of the UCStrategies.com team conducted a UC end user productivity study, focusing on how end users use UC and how it impacts their productivity. We surveyed and interviewed the real end users who use UC to find out how, or even if, UC is helping them be more productive and effective in their day-to-day jobs.

UC End User Productivity Study Final (pdf)

Cisco Launches Hosted Collaboration Solution

Friday, July 02, 2010
Cisco announced its Hosted Collaboration Solution

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Cisco Customer Collaboration Analyst Day 2010

Monday, June 21, 2010
Cisco introduced new Customer Collaboration (contact center) offerings, including new social media capabilities.

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