COMMfusion LLC is an independent industry analyst and consulting firm, providing in-depth research, analysis, and consulting services to clients in the areas of Unified Communications, Collaboration, Customer Engagement, Contact Center, Social Media, and other business communication applications. Blair Pleasant, President and Principal Analyst, provides strategic consulting services aimed at helping end-user, vendor, and reseller clients both strategically and tactically. COMMfusion provides clients with a variety of services, including strategic development, product assessment, surveys and research, marketing and product positioning, white papers, vendor analysis, partner development, and more.

 

My Articles

Companies in the market to update or replace a business phone system are deciding whether to move to the cloud, stay on-prem, or do hybrid mix of both. What should those companies be thinking about? Why or why not should they consider the cloud, and what are those considerations? In this Industry Buzz Podcast, Blair Pleasant leads the discussion, with BCStrategies Experts Dave Stein, Melissa Swartz, Sara Uzel, Marty Parker, JR Simmons, Dr. Joseph Williams, David Smith, Steve Leaden and Ashish Jain.
More than 3,000 Avaya partners and customers, as well as analysts and consultants, converged on the “Big Easy” to attend Avaya Engage and hear Avaya’s post-bankruptcy story. What impressed me the most was the optimism I saw at the Engage event – especially from channel partners who were all breathing a sigh of relief and were clearly pleased that the worst was behind them.
In this Industry Buzz podcast, Blair Pleasant leads a discussion about Avaya Engage 2018, with Experts Dave Michels, Dr. Joseph Williams, Sara Uzel, Marty Parker, JR Simmons, Phil Edholm, Jon Arnold, David Smith, Roberta J. Fox and Steve Leaden. Topics include the state of the company post-Chapter 11, the acquisition of Spoken Communications and other announcements.
In this Industry Buzz podcast the BCStrategies Experts discuss mergers and acquisitions; what to look for in upcoming M&A activity in the business communications space; and the notable and under-the-radar mergers that took place in 2017. Blair Pleasant moderates the conversation with Experts Dave Smith, Jim Burton, Marty Parker, Phil Edholm and Steve Leaden.
The topic of this Industry Buzz podcast is the forecast for 2018 in the business communications space. Participants include Experts Jim Burton, Nicolas De Kouchkovsky, Evan Kirstel, Dr. Joseph Williams, Blair Pleasant, Jon Arnold, Dave Michels, JR Simmons, Peter Bernstein, Phil Edholm, Roberta Fox and Kevin Kieller.

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Upcoming Events and Speaking Engagements

Enterprise Connect
Orlando, FL
March 17-20, 2014
http://www.enterpriseconnect.com/