COMMfusion LLC is an independent industry analyst and consulting firm, providing in-depth research, analysis, and consulting services to clients in the areas of Unified Communications, Collaboration, Customer Engagement, Contact Center, Social Media, and other business communication applications. Blair Pleasant, President and Principal Analyst, provides strategic consulting services aimed at helping end-user, vendor, and reseller clients both strategically and tactically. COMMfusion provides clients with a variety of services, including strategic development, product assessment, surveys and research, marketing and product positioning, white papers, vendor analysis, partner development, and more.

 

My Articles

Nextiva held its first ever analyst consultant conference recently in Scottsdale, AZ, in conjunction with NextCon16, its partner and customer event. I’ve been following Nextiva for a couple years, as they’re a key UCaaS/cloud VoIP provider, with over 150,000 business customers, and I was pleased to see the progress the company has been making.
UCStrategies Experts were in attendance at two recent overlapping events: BroadSoft Connections, and Nextiva NextCon16, which is the topic of this week's Industry Buzz podcast. Blair Pleasant, who attended the Nextiva event, moderates the conversation, with Experts Dave Smith, Jon Arnold, Melissa Swartz, Dave Michels and Michael Finneran.
In this Industry Buzz podcast, the UCStrategies Experts host a discussion on digital disruption and the role of software in our changing industry. Blair Pleasant moderates the discussion, and is joined by Experts Marty Parker, Roberta J. Fox, David Smith, Jon Arnold, Steve Leaden and Melissa Swartz.
Digital transformation was the theme at the Mitel analyst/consultant event in Dallas recently, as speaker after speaker talked about the shifts taking place in the industry. Mitel’s mission is “to deliver solutions that enable customers to communicate and collaborate anywhere, over any medium with the devices and applications of choice, securely.” It will do this by expanding its base inorganically and organically, providing a path to the future via the cloud, and powering the digital transformation, which includes IoT, giving machines a voice, business productivity tools, and the mobile enterprise.
In this Industry Buzz podcast, the UCStrategies Experts review the recently concluded BC Summit 2016, held November 1-3 in Palm Springs, California. Discussion topics include overall impressions and takeaways, trends seen in this year's agenda, the new venue (La Quinta Resort & Club), and sponsors that shaped the event. Jim Burton moderates the conversation, with Michael Finneran, Marty Parker, Blair Pleasant, Dr. Joseph Williams, Jon Arnold, Dave Michels, Kevin Kieller, and Steve Leaden.

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Upcoming Events and Speaking Engagements

Enterprise Connect
Orlando, FL
March 17-20, 2014
http://www.enterpriseconnect.com/